In the process of managing the product sent for repairing. The company would take 7 working days to repair and return back the product to customer. The company would repair and return the product within the same day if the product was sent personally. In your situation, the delayed most probably is due to the delayed of agent in sending the product for repairing.

Product repairing is one of the after sale service, company would not charge expensive fees, and it is depends on the accessories. Normal service charge without accessories is RM12.

Ladyship's food processor's is competitive in the market. It is the only non-residue fruits and vegetables food processor in the world that completely produces the high fibre nutritious food. Ladyship's food processor has 6 product advantages which is leading the market. Please visit the Food Processor section in the webpage or contact us forfurther information.